This Privacy Policy governs the
collection, processing, and protection of personal data for users of the website
www.resm.io (the "Website"). The Website is operated by RESM.io, located at 124 City Road, London, EC1V 2NX, United Kingdom ("we," "us,"
or "our").
This policy outlines our compliance with applicable data protection laws, including but
not limited to the General Data Protection Regulation (GDPR), the Data Protection Act (DPA)
(both pre- and post-GDPR enforcement), and the Privacy and Electronic Communications
Regulations (PECR).
This Privacy Policy explains:
Additional details may be provided on specific pages or features of the Website to further clarify how your personal data is used in relation to those functionalities.
If you have any questions about this Privacy Policy, you may contact us at info@resm.io.
We are committed to protecting your personal data and ensuring compliance with all applicable data protection regulations. This Website adheres to the Data Protection Act 1998 (DPA) and is fully compliant with the General Data Protection Regulation (GDPR), which came into effect in May 2018. Following the United Kingdom’s exit from the European Union, we will continue to review and update this Privacy Policy as necessary to ensure compliance with any changes in UK data protection laws and regulatory requirements.
This Website utilizes cookies to enhance user experience and improve functionality. In compliance with applicable legislation, where required, we implement a cookie control system that allows users to provide explicit consent or deny the use and storage of cookies on their computer or device. By using this Website, you acknowledge and agree to our use of cookies unless you choose to adjust your preferences through the provided cookie control settings.
Cookies are small data files stored on a user's hard drive that track, save, and analyze interactions with this Website. These cookies enable the Website's server to provide a more personalized and seamless browsing experience tailored to the user’s preferences. Users who wish to prevent cookies from being stored on their devices may take necessary actions by adjusting their web browser’s security settings to block all cookies from this Website and its third-party service providers. Additionally, where applicable, users may manage their cookie preferences through the cookie control system presented upon their first visit.
This Website employs tracking software to analyze visitor interactions and improve user experience. This software may place a cookie on your device to monitor engagement and usage patterns. However, it does not store, save, or collect any personally identifiable information. The purpose of this tracking is solely to enhance the functionality and performance of the Website.
This Website may feature sponsored links and advertisements, which are typically provided by third-party advertising partners. These partners may have their own privacy policies governing the advertisements they serve. Clicking on any sponsored advertisements may redirect you to an external advertiser’s website via a referral program, which may use cookies to track referral activity. These cookies may be stored on your device. Users should be aware that clicking on any sponsored or external links is done at their own discretion and risk. We do not assume liability for any damages, losses, or consequences resulting from visiting external websites linked through advertisements on this Website. We recommend reviewing the privacy policies of any third-party websites before engaging with their content or services.
Any documents, files, or media made available for download on this Website are provided at the user's own risk. While we take reasonable precautions to ensure that only legitimate and secure downloads are offered, users are strongly advised to verify the authenticity and safety of any downloaded files using third-party antivirus software or similar security applications. We do not assume responsibility for downloads provided by third-party websites or external sources. Users should exercise caution and independently verify the legitimacy and security of any third-party downloads before opening or using them.
Users who contact us through this Website do so at their own discretion and provide any requested personal details at their own risk. All personal information submitted is kept private and securely stored until it is no longer required or serves no further purpose. Where explicitly stated and with your express consent, we may use your provided details to send information about our products and services via a mailing list system. This is conducted in strict compliance with the GDPR, DPA, and PECR regulations outlined in this Privacy Policy.
We operate an email mailing list program to inform subscribers about our products, services, and company updates. Subscription to this mailing list is voluntary and requires explicit user consent through a sign-up process. All subscriber information is collected, processed, managed, and stored in compliance with the GDPR, DPA, and PECR regulations referenced in this Privacy Policy. Subscribers may unsubscribe at any time by emailing info@resm.io or via alternative means provided in the footer of our marketing emails. If applicable, subscribers may also opt out of all email marketing platform lists. The type, frequency, and content of marketing messages—including any third-party content—are clearly disclosed at the time of subscription. Our email marketing messages may contain tracking beacons, tracked links, or similar technologies to monitor subscriber engagement. These tracking tools may collect data such as email open rates, click activity, geographic location, demographics, and other relevant subscriber information to improve and tailor our marketing efforts.
While we strive to include only reliable, safe, and relevant external links, users are advised to exercise caution before clicking on any links provided on this Website. External links may appear as clickable text, banners, or images that redirect to third-party websites. Additionally, this Website may use shortened URLs, a technique that condenses long web addresses into significantly shorter versions (e.g., https://tinyurl.com/4fxt676t). While commonly used in social media and online content, users should take extra precautions and verify the authenticity of shortened URLs before clicking. Despite our efforts to vet external links, we do not control or guarantee the content, security, or privacy practices of third-party websites. Users access external links at their own risk, and we assume no responsibility for any loss, damage, or consequences resulting from visiting third-party sites linked from this Website.
We maintain a Social Media Policy to ensure that our business and staff engage responsibly and professionally across online platforms. While we may operate official profiles on social media, users are encouraged to verify the authenticity of any profiles before engaging with or sharing information. We will never request passwords or personal details through social media channels. Users should always exercise caution and maintain appropriate conduct when interacting with us on social media. This Website may also include social sharing buttons, enabling users to share content directly from our web pages to their respective social media platforms. The use of social sharing buttons is entirely voluntary and done at the user’s discretion. By using these features, you acknowledge that shared content may be published to your social media profile, feed, or page.
To provide certain features—such as CV analysis, cover letter generation, and interview question creation—our service utilizes third-party AI services. When you submit your CV, job description, or other relevant text inputs in our application, these data points are sent to third-party servers for processing. This data transmission is necessary for generating the requested content and ensuring the high level of AI-driven functionality our application offers.
The types of data sent to third-party APIs typically include, but may not be limited to:
We only share your data with third-party services for the explicit purpose of generating or enhancing the documents or content you request (e.g., cover letters, CV improvements, or interview questions). The data is processed by the AI model and returned to our application, where it is made available to you in the form of generated text or suggestions.
We employ secure encryption protocols (such as HTTPS/TLS) during data transit to protect your information against unauthorized access or disclosure. Additionally, our third-party services maintain their own security and privacy measures to safeguard the data they process.
By using our service, you acknowledge and consent to this data sharing process. If you do not agree with how we handle your information, you may choose to refrain from using these AI-enhanced features or contact us for further clarification.
We may update this section periodically to reflect changes in our AI service integrations or privacy practices. Please check this policy regularly to stay informed of any modifications.
Our third-party services may process personal data on servers located outside the UK/EU, including in the United States. Where such international data transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, such as Standard Contractual Clauses or other legally recognized mechanisms. These measures ensure that any transferred personal data is afforded the same level of protection as within the UK/EU. If you would like more information about these safeguards, please contact us at info@resm.io.
While our AI-powered features strive to provide accurate, high-quality content, including CVs, cover letters, and interview questions, occasional inaccuracies or omissions may occur. Therefore, all AI-generated outputs should be reviewed and verified by the user before final use. By utilizing these AI features, you acknowledge that you are responsible for the accuracy, completeness, and suitability of any documents or materials generated and for ensuring they meet your specific needs, legal requirements, or professional standards. For additional disclaimers and usage guidelines, please see our Terms of Service.